The era of value chain service
"Worry-free service commitment" establishes a closed matrix covering the equipment life cycle from service efficiency, service speed, maintenance cost and quality standards, and integrates various service behaviors by customers from pre purchase of equipments, purchasing, and operation after purchase of equipments into a customer-demand oriented value chain, creating the era of value chain service.
Pre sales service
● Provide reliable solutions for new slurry delivery system.
● Provide technical support for slurry pump application site and storage service of spare parts.。
● Provide multiple series and full-size slurry pumps to meet different working conditions.
Hanchang can provide you with not only standard pumps and standard parts, which are our mature products, but also provide customized services. We are always committed to finding better suppliers for you, so as to obtain high-quality products at preferential prices. Whether you are looking for parts which are hard to find or finding an effective solution to your mining equipment problems, we can make up for your missing links in the business. We understand the mining industry and the unique needs of our customers.
Provide supervision and guidance during installation, and be responsible for confirming the completion of equipment installation.
Hanchang guarantees that the goods provided are high-quality products, made of high-quality processes and materials, and meet the national, industrial and enterprise standards or the technical conditions specified in the contract, so as to ensure that the equipment has satisfactory performance within its service life after correct installation, normal operation and maintenance. After the completion of equipment manufacturing, the quality and performance requirements of the equipment shall be inspected in detail according to relevant standards and contract provisions to make the quality meet the requirements of the demander, and the product quality certificate shall be issued.
After the equipment installation is completed, Hanchang will guide and supervise the demander to implement the trial operation, and be responsible for the on-site operation and maintenance of the products.
Hanchang has a large storage volume and complete spare parts, which can effectively shorten the delivery time. The company provides spare parts and regular or irregular maintenance services for the equipment at preferential prices and high-quality services.